Sandi
First of all I'd like to mention, I find it very peculiar that in the reviews there are only 5 stars. No company has every customer with a five star review. Everyone has a not so good day and most people realize this. So why all FIVE STARS? We all know we're not uneducated. 10/8 Had no water - called power water services. LM. Mike texted me back said he'd put me on the schedule for Monday morning. John came said I needed a Well Pump and a Expansion tank and measured the pipes. Texted me an estimate to sign and said they'd be in touch. 10/11 9:10 am Mike here getting set up and discovers the pipes are 1/2" not 3/4" he left to go purchase what he needed. 10:10 he's back pulling out the old WP and ET. 2:45 he's off to purchase an Ejector and Foot Valve and a Sanitary Seal. 4:00 he's back, 6:00 still not working. I went to have a look and there's another guy there, nicer than John said Mike was pressurizing the new tank. 7:45 I have water dirty but I have water he said it would clear up. They came in the house made corrections to my bill apologized for the length of time as it was his connections to the pump that detered and delayed him, I wrote him a check and they left. 10/12 I texted him the same day to see if I could get the paperwork for the items installed maybe when he comes back to repair the spigot. He texted "no problem". I haven't heard anything from him so on 11/17 I texted him again letting him know I'd like to speak with him and still needed an invoice with the findings for the insurance company, the paperwork and a date for the spigot repair. No response again on 12/20 I texted him - no response. Days go by and my sinks, tub, clothes, dishes anything the water touched was covered in hard water deposits. I was wondering why my filter hadn't taken care of this as it had previously? It's because it wasn't there any longer! A few days later I needed to shut the water off and find my switch to turn it off is gone! Am I to assume that this is why he won't return my correspondence? Maybe these pics will jog your memory? Invoice # 2240
