JOHN TANKSLEY
I had a great experience with Plumbing Solutions of Idaho recently. I had an issue with a leaking water heater and called them up. The scheduler was friendly and helpful and they got me scheduled right away. The technician, Drew, went above and beyond the entire time. He showed up promptly and was very knowledgeable about the water heater issues I was experiencing. He gave me his recommendations and pricing on what work needed to be done and explained everything along the way. I was unable to have the work completed that day so he was able to schedule me first thing the next morning to complete it. He showed up on time and worked quickly. He even went out and got an additional part and installed it (when another part needed to be replaced due to the issue my water heater was having) at no additional cost. I appreciated his dedication to doing a good job and waiting to make sure the leak fully stopped after completing all the work. Drew was awesome and we will definitely call Plumbing Solutions in the future!