Platinum Plumber

If you are looking for a professional who is meticulous, communicative, and genuinely cares about the quality of their work, look no further than David at Platinum Plumber. I had a significant leak from a second-story bathroom damaging my first-floor ceiling. David handled the entire toilet exchange with incredible expertise. What impressed me most was his dedication to his commitment. Even though he was delayed on a prior job, he still arrived at 6 PM and worked straight through until 9 PM to ensure the job was finished. I had already missed several hours of work to be there, and I truly appreciated that he valued my time enough to finish the job that night so I wouldn't lose more time the next day. David’s attention to detail is top-tier: • Problem Solving: He discovered a small crack in the original flange and expertly installed an internal repair flange with an extra-thick wax ring to ensure a perfect seal. • Best Practices: When he had to reset the toilet, he refused to reuse the wax ring he had just placed, insisting on a brand-new one to meet his high standards. • Going the Extra Mile: He took the time to clean the flange and even recommended pouring peroxide on the wood to treat it from the previous leak before installing the new commode. David provided an accurate quote, communicated throughout the day, and was super friendly and open to all my questions. It’s rare to find this level of service. Highly recommended!

David was professional, efficient, and clearly very knowledgeable about Delta fixtures. He diagnosed the problem immediately as a worn cartridge and had it replaced in no time. He was respectful of our home and took the time to ensure everything was functioning perfectly before he left. It is rare to find such reliable and friendly service. If you are looking for a plumber in the Maryville area who provides high-quality work and honest communication, I highly recommend asking for David at Platinum Plumber. We will certainly be using them for any future needs.