Paterson Electronics - Phone & Tablet Repair

Tried to get my moms phone fixed with her here iphone 11, had fell in water, and so we took it here to get it fixed, yeah they fixed it, but after we got the phone back, the password, face id, and phone it self just didnt wanna work, they handed it back to us with the screen saying “3 hours to wait” so that sucked, then after the 3 hours was over, we typed in again the correct password and yes even made sure to do it slow so it doesnt lock again, and even with that, it locked again for 8 hours, after 8 hours same thing and same issue, obviously SOMETHING is wrong, because prior to us bringing it in, the phone password was never the issue, she’s had this phone for well over 2 years, so we tried to come back and say something about it because she literally can’t get into the phone, and they start accusing her of changing the password and maybe she forgot 💀. Cmon now… my mom hasn’t changed that pattern of numbers for her password in forever and she told them that, seemed like a sarcastic response if you ask me. We’re just gonna end up getting a different phone at Apple, but it sucks that they mess up phone repairs pretty frequently, seen other reviews of mess ups, shouldn’t be like that especially if you’re gonna harass everyone to give you a 5 star 😂, act like a 5 star.