Olympia Autohaus LLC

I needed the oil drain plug fixed. They charged me $410 for a 2 hour inspection of the vehicle, I said Ok, sadly. Like i needed someone to tell me my windshield wipers, horn, and headlights worked?? Oh, don't forget the tire pressure. I had initially agreed to have them do a tune up and replace a steering bushing and the valve cover gaskets. After reading reviews I called and told them to only do the plug repair and oil change. When I picked up my vehicle, they charged me $84.69 (25% restocking fee.) For returning parts they supposedly ordered. (Steering coupler, cap and rotor, two valve gaskets, air filter, and spark plugs) There is no way these parts added up to $338.76. The parts, all OEM. come to $96. I took my paperwork from Autohaus to Pete Lea to check out. He is arguably the premier auto mechanic in Olympia, WA. Pete confirmed my suspicions. He said I should get the Heli sinc metric thread kit from Autohaus they charged me for it, and should not have been charged a restocking fee for basic items a shop usual keeps on hand. I requested they give me the hele sinc metric thread kit and they refused. My other mechanic also said the same thing about the part. Nate offered to give me the $84 back. I told him if he gave me a $1000 back i would only leave a couple reviews. Nate refused. what sort of loser would I be to take money from someone and then not leave an honest review. Invoice for parts and work done.

I took my 2013 BMW 335i in for a diagnosis (7/8/25) and was extremely disappointed with the service. The shop charged an unreasonably high fee just to identify the issue--far beyond standard industry rates. There was no prior clear communication about the cost, and I left feeling taken advantage of. While the staff was courteous, the pricing practices were excessive and lacked transparency. I have never felt so badly ripped off. I had one check engine light error. They said they needed 3 hours to diagnose it and found there was a vacuum leak. They charged me $603 out the door for a DIAGNOSIS! I called the dealership prior to this visit and they said they would perform a complete vehicle inspection (including diagnosing the check engine light) for $350. I made the mistake of not reading their Yelp reviews prior to my visit where I would have identified other people getting ripped off on diagnosis fees. I cannot recommend this shop based on my experience and will ensure my friends and family are aware of this unfortunate experience. Update on 7/19: One of the things Autohaus put in their list of items to fix is they said there was a leak at the oil cooler and recommended replacing the gasket. That was off because I have never seen an oil leak from the area of the engine where the oil cooler is located. I took the car into another shop for a second opinion. They said the oil cooler is "bone dry and doesn't have any signs of leaking". Conclusion: Autohaus recommended a service that was NOT NECESSARY! Are these people trying to scam customers to make more money. I am going to look into recourse on getting my money back. This is ridiculous.