ji kim
During the snow storm our water valve froze and broke off leaving the water running in freezing temp. Donald answered on a Sunday, and due to the road conditions they were unable to make it out but then texted me back and asked for photos. He then provided some great advice until they could come out. Donald was so prompt and just had great communication throughout the process. They even called to see if they could come out earlier than expected. Just really professional and great repair/service. We have definitely found our go to guys now! Thank you so much Donald and team!
