Jon Martins
I chose Norblom Plumbing because they’re from St. Paul — my hometown — and that matters to me. There’s something about calling a local company that feels more personal, like you’re keeping things close to home. From the first phone call, I could tell I’d made the right choice. The person on the other end didn’t rush me. They listened. They were responsive, professional, and genuinely kind — not scripted, not hurried. Rick, our plumber, arrived right within the time frame he promised (which already felt like a small miracle). He took his time figuring out what was going on and then explained it in plain language — the kind you can actually follow without nodding along and pretending you understand. What I appreciated most was that he laid out three clear options at three different price points. No pressure. Just information. That helped me decide what made sense for my budget right now. The work itself was done efficiently and with care. You could tell Rick takes pride in what he does. Fair pricing. Honest communication. No drama. Just solid, dependable service. If you’re looking for a plumbing company that shows up, does the work well, and treats you like a neighbor instead of a number, I’d call Norblom again in a heartbeat. Jon Katherine Martins
