Murphy's Auto Care Center

I recently brought my van to Murphy's auto in meadow lakes, I looked up the reviews first, they had great reviews so I trusted them with my vehicle. My van had been driving funny and had the check engine light on. We had read the codes before we brought it in, it said it had a cylinder 4 misfire, told them what the codes read and also let them know my heater was blowing only cold air so I asked them too look at that as well. They called me back an hour later to say that they needed to replace all the plugs and coils and said it would be 600$ to do that and it would be an additional 180 just for them diagnosing it. When I got there I asked what was wrong with the heater and if they got it fixed, they said the heater was working and blowing warm air, and they also said it was driving just fine and wasn't shaking but that it still had the check engine light on, and would until we changed all the plugs and coils. I paid the 180 and told them I’d let them know about the plugs and coils. I drove off, my heat was still blowing cold air and my car was still misfiring and driving weird. I looked at the receipt they gave me and my mileage and realized the shop didn’t even drive my car a single mile. My mileage had not changed. How they can diagnose the problem, and tell me it was driving fine without actually driving it is crazy to me. So I paid almost 200 dollars for them to tell me nothing new and try to screw my out of an additional 600 dollars. I called my brother in law who looked at it and changed one 13 dollar spark plug and the check engine light went off and it was driving perfect again. Saved me 600 I thought I was gonna have to pay. So I definitely would not recommend Murphy’s auto for your vehicle!

Murphy’s was recommended by another auto shop who had a long waiting list. Says a lot to me when other mechanics recommend someone. So glad to have found Murphy’s! Kindest front desk customer service and super honest and knowledgeable mechanic! We had an odd part break in a cylinder valve and Mike fixed it right up faster and for so much less than the other guys quoted! He’ll be our go-to when we need a lift machine from now on! I highly recommend Murphy’s!