Muldoon Auto Repair

I brought my car to Muldoon Auto to have a window motor replaced after my window got stuck down in winter. When I picked up my car, I noticed there was a hole in the plastic door panel that had been removed during the repair. This was not mentioned to me at pickup. I called Paul afterward, and he said he would look for a replacement panel. After two days, he told me he couldn’t find one but offered a partial refund. By the time I heard back, the window motor had already failed again and would only roll up intermittently. I informed Paul that the window was still not working, and when I brought the car back to be looked at, I was told they didn’t want to touch it again “considering the circumstances.” They refunded my money and told me to take the car elsewhere. I’m leaving two stars because I did at least receive a refund. However, I’m now left with the same broken window I originally brought in — plus a hole in my door panel that wasn’t there before.

My truck decided it wanted a rebuild at an accelerated pace 😂🤣😂🤣. Big things giving me trouble all in one year. She's been on a tow truck this year, for the first time ever (it's a 2012) a couple times 🙄. In March the transmission in my truck crapped out in Soldotna. I was quoted $7500 for repair down there. Muldoon auto quoted me $4500. I had my truck towed to them and still spent less than what I was quoted in Soldotna. Fast forward to now... my front end was popping. Got ahold of Muldoon Auto, they took a look and my Front Diferential needed replaced, as well as front brakes and calipers. They fixed it! I have my truck back! Paul is always a pleasure to speak with. Im sure all the mechanics there are fantastic, but Jimmy is the one that's been working on mine, both times, forever grateful! Will return (hopefully not too soon). 10/10 recommend Muldoon Auto to everyone. They shoot it straight and no BS. I've had experiences where I was treated like a "dumb" girl, shops trying to take advantage, Not at Muldoon Auto. I'm not dumb by any means and treated as though I know what I'm talking about. (As much as I can, while not being a mechanic). Thank you all!

They were great to work with both over the phone and in person. He explained everything out to me that needed done, and even brought me back to show me, which was super cool and educational for me! I also very much appreciate how I was treated going in alone as a women, its always a worry about being treated lesser or like an idiot to be taken advantage of, and that was most definitely not the case here! I will 100% be using them as my only and primary shop now!