John Kenaga
I had a disappointing interaction with the receptionist when attempting to schedule service. The communication was unprofessional, with a notably poor attitude and unwillingness to accommodate requests related to property management work orders. Despite my efforts to explain standard processes, the response became emotional and inflexible, ultimately preventing me from even submitting a service request. While I understand that companies have established procedures, a lack of flexibility in handling such common scenarios can hinder scalability and customer satisfaction. I did not proceed with their services, so I cannot comment on the quality of the repair work itself. However, this initial experience provided a very poor representation of the company.