Stanley Thompson
Took my car here after my wife was in a wreck. They did a fine job repairing the body. When we picked the car up, we noticed the air was not blowing cold. We took it back and at first the person told my wife the ac just needed blown out. When I called again, they told me that the issue was a door actuator, that it was a common issue with my car. He told me to Google it. I explained that the air worked perfectly before the collision. He stated it’d be over $800 to repair it. We called insurance and Moodys must have told them that it was a previous issue not caused by the wreck.(although the air was cold and perfect prior to the accident.) Insurance said that we had to take it to a dealer to prove it happened during the wreck. At this point I knew it would cost more to prove Moody’s negligence and lies than to take it elsewhere. I took my car for repairs at another shop yesterday and it turns out the actuator is fine. Moodys lied. There was less than 1/2 a pound of Freon in the car, it’s suppose to have 1 pound. The fan that Moody’s put in was not installed correctly, therefore the air was not blowing right. The issue with the air conditioner was caused by Moody’s negligence. They lied to me, my wife, and insurance. While this is one mechanics word against Moodys, Moody’s was in the wrong. Their work was faulty. It cost me an additional $300, plus a rental car, to fix what they messed up and lied about. I’ve used Moodys twice for extensive vehicle repairs, I will not be back. They are not honest. Do not use them. I’ve shared this with everyone I know. Beware of this place.
