Bob Brock
Absolutely the friendliest and most accommodating technicians I've encountered in a very long time. I wanted to know which of my options made the most sense, ballpark pricing, and potential timelines. Normally this would be like pulling teeth to get a straight answer, but Michael Murphy not only went over my chosen options but presented me with several more, along with not just ballpark prices but a guaranteed set price for each, and suggestions on when I could get the work scheduled and completed. Both Michael and Javier were courteous, clean and professional, and the exploratory work they did was super clean and with as little intrusion into the structure as necessary to ascertain the scope of the problem. When they left I had the peace of mind knowing that the work was scheduled, when it was scheduled to be completed, the details what the work would involve and what I was paying for it. This is the kind of company I like to do business with.