Holly
My husband and I have used Matt's landscaping three times. The first was for mowing in the summer, which went great. The second was for fall cleanup. Unfortunately, this was not a good experience for us. We had snow prior to our fall cleanup date, so the yard was wet by the time Matt came. Once he left, we noticed mud splatter all along the siding of the house. The newly installed white fence was a disaster, and Matt and his team knocked over one of our garden lights, which needed to be repaired. Granted that our previous experience with the mowing was good, we handled the cleanup and repairs ourselves. We had the house siding and fence power-washed and fixed our garden light. We never complained because Matt was pleasant to work with and couldn't control the unexpected snow we had that made fall cleanup messy. Our last time working with Matt, we hired him for snow removal. After he left, we noticed he did not remove the snow from our walkway, and his snowplow left rust markings on our driveway. Once again, we did not complain. We shoveled our walkway and waited for the temperature to warm up a bit to try to remove the rust markings. Unfortunately, after multiple attempts, we were unable to remove the rust marks ourselves and reached out to Matt for help. His response was to tell us to use Seal Green to remove the rust. He never offered to send someone over to remove the rust or compensate us for the product needed to remove the rust. Overall, on two of the three occasions we used Matt's company, we have had to do some sort of cleanup or repair afterward, which has been a headache. We are not the type of customers who complain about things that are easy fixes, so this review was a last resort after noticing a pattern and receiving no assistance after bringing it to his attention.
