Master Plumbing, Heating & Cooling offers faucet repair, drain cleaning, pipe repair, and water heater repair in Cedar Rapids.
Master Plumbing, Heating & Cooling offers faucet repair, drain cleaning, pipe repair, and water heater repair in Cedar Rapids.
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5 public reviews
We had a technician come out named Bob and I could not be more pleased with the service he provided. Bob was very informative. He answered all the questions I had for him. I have never met/worked with a technician that has made me feel so comfortable having them in my home with not only the service but experience.
Great service. Cory was very friendly and knowledgeable, just be prepared to pay! I recommend calling around and getting specific quotes for needed service, not just the service fee amount. Cory did a great job and was completely trustworthy but I will not use this service again as I know I can get great service at a lower cost elsewhere.
Called for an emergency, after hours, service. My sewer line was backing up into my basement. I was given the option of the after hours service or they had a first appointment of the morning available, so o took the appointment. This team was fantastic from the beginning! They called to verify that it was still ok for them to come out, and told me what technician would be coming to my home. They also sent me a picture of the tech along with a little work and personal info about him. John C arrived right on time. Was very nice and did a great job. He was professional and got the job done fast. I would definitely recommend!!!
A week ago John, from Master Plumbing was out to do our plumbing check up. His only recommendation was that the water heater was over 20 years old and would need replacing because of sediment or rust. His quote was reasonable so we decided to replace it. Today John removed the old unit and replaced it. It was done well, pride in his work evident, there was no mess and thanked me for our business. Great service, fair price - 5 stars!
I am writing to express my sincere appreciation for the outstanding service provided by John and his assistant Henry ( Master Plumbing, Heating &Cooling) during a recent issue with my waterless heater system. I experienced a completely frozen exhaust pipe in the middle of severe weather, and John responded with a level of expertise, professionalism, and dedication that far exceeded my expectations. From the moment he arrived, it was clear that he possessed exceptional technical knowledge. He quickly assessed the situation, explained the problem in clear terms, and laid out a practical plan for resolving it. Throughout the entire process, he worked efficiently, safely, and with remarkable attention to detail. His ability to diagnose the issue so swiftly-and then implement a precise, effective solution-spoke volumes about his experience and skill. What impressed me most was his thoroughness. Not only did he address the frozen exhaust pipe, but he also took the time to inspect the entire system, identify potential vulnerabilities, and offer helpful recommendations to prevent similar issues in the future. His professionalism and willingness to go above and beyond gave me complete confidence that my system was in the best possible hands. Technicians like John and his assistant Henry are rare. His knowledge, work ethic, and customer-focused approach make him an extraordinary asset to Master Plumbing , Heating & Cooling and an absolute pleasure to work with. I wholeheartedly recommend him to anyone in need of reliable and expert service. Ty
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