Benjamin Franklin Plumbing of Eastern Iowa

I knew this would come down to a he said she said ordeal because as you can see they've totally twisted what they said and what I said. If you look at other reviews I'm far from being the only one to say what horrible treatment was given by this company. This office doesn't care about customer satisfaction only about their money. Look at the pictures is this how you would expect a company to leave your place? That alone should tell you who is the dishonest person here. Disrespected and lied to by the Davenport office. I was told by Billy there shouldn't be an issue fixing my water heater or my clogged sink. They couldn't fix my water heater and they couldn't fix my sink clog. I was offered a 15% discount for them telling me that the liquid they would use would work immediately but it did nothing. What's worse is they left with my $356 without leaving an invoice or telling me they were leaving. They left filthy horrible smelling water in both my kitchen sinks and left the filthy plunger out on the counter. They dumped the water that backed up in my sinks into my bathroom toilet after stating to dump it out the backdoor leaving black goop on the toilet seat. All this and they believed a 15% discount would compensate me. I was never so disrespected, dissatisfied and lied by any company like this. There promise of customer satisfaction was a joke! This company is a joke and only cares about their money! See the pictures of how they left the sink and the bathroom.