Maine Geeks - Computer & iPhone Repair

I used to recommend these guys when I brought my first PC over there to get it built up but ever since the fire I had in August and lost everything I tried to do the same thing again with my second PC I bought all I need was a SSD drive swapped out and cloned and get my computer set up. They try to triple charge me then when I first time paid for a PC built and they try to say it’s because of management change. I don’t believe that. How can you change your prices less than a year older than that there was another issue with one of the people who works there how rude he was and calling me an idiot for no reason I will not recommend these guys ever again, because of that one individual with the red beard. I hope this shine some light for people who go there and still consider them. I would think twice now because of them.

I brought my iPhone 11 there to have the ear speaker replaced. The lack of knowledge caused my Face recognition biometrics to no longer work. They said it was a software issue which I had updated all updates/patches and still same results, Also the audacity to say that it was broken when I brought the phone in prior to the repair was uncalled for. If research/ knowledge was done, this could have been avoided. I am not one to complain but this one was hard to swallow.

I can't think of a worse customer experience ever. Not only did Maine Geeks not perform as stated but fried our ipad, like many others have reported, they will not communicate at all. Only when we called them did we get any info, and it was always an excuse. Nick, the "manager" was the rudest person I've ever encountered in customer service. When I started to explain the reason for my call he definitely knew the situation I was talking about, became very defensive, stated they owed us nothing. I asked who the owner was, he said he didn't know; I asked who was the manager, he stated he was the manager and he didn't report to anyone, then he hung up. Don't go there!