Jacob Adame
My wife and I contracted lucky’s concrete to pour a 50’x8’ slab on the back of our house. The initial communication seemed to be going good and project manager, Martin, was sent out to take a look at the property beforehand. After agreeing to have the work done by Lucky’s, service immediately started to drop off. They were initially supposed to show up between 7am and 8am to start framing and laying sub grading….the project manager and workers didn’t show up u til almost 10am. They made no contact with us when they arrived just made their way to the back of the house and started laying material around the yard. While they were laying down sand the project manager stated that they would be pouring concrete by 11am the next morning. They finished framing and laying rebar around 3pm the first day. The following day they showed up around 1:45pm, almost 3 hours later than the 11am time they were supposedly going to start pouring concrete. The workers just sat/laid around our property until roughly 3:45pm when the concrete finally showed up. Once the concrete was on site they started pouring and spreading the concrete. The workers were here until roughly 7pm working on the concrete. They left without saying anything once they had finished for the day. That night I went to look at the slab and realized they never packed the sand and the whole 50’ face of the slab was very inconsistent with concrete. What was supposed to be a 4” slab had less than 1/2” in a lot of places. This clearly shows that they did not compact the sub grading before pouring the concrete. Once I contacted the project manager the next day he ensured me he would be out to repair these inconsistencies once the slab had set. We agreed on a date and he said he would get back to me about the time. The night before he was to come out to make repairs I reached out since we hadn’t set a specific time just for him to say he couldn’t make it and pushed it back two more days. Two days later he reached out saying he wasn’t going to make it out again. At this point we were already unhappy with the service so I reached out to the owner, Andrew. At first Andrew seemed to be understanding and seemed to want to make things right. Stating that he was going to get a different project manager out to get everything taken care of. Only a couple hours later for Andrew to say that Martin would be coming back out to perform the repairs because he was his “go to” in the area. In the contract it states that if we as client delay any work we will have to pay a 15% fee. I brought this up with Andrew and asked if we can get a 15% refund since they were delaying work over and over again. I also let Andrew know that our contract had technically been broken since it states that they will be “compacting the sub grading” and you can clearly see in photos that they did not. Once I brought this up along with concerns about the service and lack of attendance his tone started to change. I could no longer get in contact with Andrew and had to deal with Martin coming back out to “make repairs”. He showed up and explained what he would be doing stating “it would be flush and you would not be able to tell the difference”. You can still clearly see where these repairs have been made and it does not look flush what so ever. Along with the slab being a huge disappointment they spilt concrete in different parts of our yard and just ran over it with machinery leaving it to harden. Not even 3 weeks later we got a light rain only for it to wash out a huge amount of sub grading….something Martin said we wouldn’t have to worry about for 10 to 15 years. You can also see rebar visible not even correctly inside the slab.
