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Washer Repair
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Appliance Repair
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Major Appliance Repair
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Stay far away from this guy, if he tells you Tuesday morning he actually means Wednesday afternoon, he doesn't ever stop talking and acts like the 30 seconds it took you to try to explain the job cost him 5 years of his life, I would trust Casey Anthony babysitting my kids before I trust this guy in my house to fix any of my appliances
If I could give no stars, I would. Showed up 3.5 hrs late to 1st appt, then said it would be next day at 5pm, finally called me at 930pm with some BS story and promised to be out between 530-6pm.....no show. No reply to texts and vmbox is full. Plus he talked more than he worked when he was diagnosing the problem. Terribly unprofessional business practices.
Darryl was asleep on the job, and at one point nodding in and out while holding power tools in hand next to open gas fumes. leaving open gas fumes for an entire duration of the weekend while waiting on a part to come in. We took it into our own hands after our landlord assured he'd have the part following Monday . We are just happy to not have blown up .
So frustrating. Finding someone you can trust and does a good job is difficult. I thought I had found that with Darryl. He's done multiple repairs for me over the last few years, and I've appreciated what he has done.
Should I give him a 1-star? Probably not. I'd give him a 5-star if things didn't take a turn for the worse.
For some reason - and he won't just be honest and tell me - he has gone COMPLETELY unresponsive. The only way I can get a hold of him is to call him from a number that he doesn't have. When I get a hold of him, he says, "Oh, yes, yes. I have your note right here and I've been meaning to call you back." But then he never does.
I started our last request in May. It's now November. I've given up on the guy and will not use him again - nor would I recommend him. Half of customer service is responsiveness, of which Darryl has none.
Daryl is great and practices with genuine care. Offers incredibly competitive/better pricing than main stream stores with impeccable kindness & knowledge in his service.
He’s been caring for our washer & dryer needs for years. Including repair, cleaning of ducts, replacements & installation.
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