Able and Ready Appliance Repair

Scott came to repair our refrigerator in Bel Aire, and was so professional and polite in our home, not to mention prompt. He was rooted in determination to diagnose the problem and very efficient in taking care of the repair, at a reasonable cost. The office contact, Erin, is so friendly and accommodating. We felt she really respected our dilemma and worked very quickly to get Scott out to our home. I highly recommend this company for appliance repair, hands down.

They came to diagnose a washer issue. He turned the water on and spent less than 5 minutes and told me it was 1 issue. Charged 106 for a diagnosis that was incorrect. He did not tell me there was a leak as he did not truly look for more than a couple minutes for the leak to start happening. Water leaked out behind my washer for over a week before I found the problem myself but tons of damage to the floors. When I texted about this received no response. Not even an apology or a solution. Do not use these people if you have any other option Update: They called and got back with me about this. Big miscommunication and i am so glad they got it solved. I got lost in the sauce and had texted the technician not the business owner when I went to ask about the leak. After reviewing i thought they just were leaving it alone, never expected a reply a few months late! They were very professional, and even offered consolation for what happened. I appreciate someone who can make a situation right even after the fact. Thank you for getting back to me Jazzmine