Landry Mechanical Inc Plumbing HVAC & Electric

Both Joe Viveiros and Corey Menard were fabulous. We have no issues at all with the service provided, and are greatful to have heat today. We do feel that your communication system is highly flawed. On our 5th day with no heat, we made three calls 2 hours apart between each call, and did not receive any calls back until my husband finally called and spoke to Gabby directly (who was excellent). All we wanted was a status update. We were not asking for an appointment time. We wanted to know if parts had been ordered and if so when they were expected in. I don't know if your answering service is actually staffed by Landry, but receive zero communication almost made us call Garabedian instead. Your actual technitains were great. Your communication was horrible.