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They were kind enough to help me with my Husqvarna machine's tension issue even though they don't handle this brand. The gentleman took care of it right away when I brought it in and he went above and beyond by instructing me on the tension setting, proper threading and inserting the bobbin case. Thank you!!!
I had my old White sewing machine tuned up. The gentleman who worked on it called me to tell me what he did even though it was written on the work order. It's a very heavy machine and when I took it home, the woman working loaded it in my car for me. Great service. Nice people.
Fantastic customer service. Knowledgeable and pleasant staff. Repair techs really know their stuff. Kirby repaired in record time. Tune up was comprehensive. Tech found an issue I want aware of and resolved it. If left unresolved, it could have started sparking, started a carpet fire, and extensive damage to the the vacuum. While most repair places fix only what you indicated was wrong, this company does a thorough proactive review and repair as part of their started tuneup package. Prices are reasonable. This is the best vacuum repair shop in town. Don't bother with the others. Just come here. They'll take care of you, do what they commit to, meet their timeline, and be happy to answer any questions you have.
I can't say thank you enough to the owners, Heath and Lisa, of KK Sew and Vac III. The customer service of KK Sew and Vac cannot be beat. All the employees are friendly, have a passion for what they do, and love their job and the customers. It shows! The products they offer are superb in quality and they definitely stand behind what they sell as well as take care of any repairs you might need. KK Sew and Vac also services vacuums and sewing machines they didn't sell which is awesome! Highly recommend KK Sew and Vac!