Wildcat 528
Unfortunately I will no longer be using Jones Auto care for my service center. They seemed honest and genuine at the beginning, but their true colors shine through. I had my first set of rear brake pads in February of 2024. Brakes started making noise January of 2025, went back and had front replaced, they replaced the rear pads as well, (under warranty). I thought they were being honest, (not True)! The same brake pads were grinding again. Went back and they cleaned the pads and said shocks were bad. I had them replaced for $900 approximately. I couldn’t stand the grinding noise so I replaced my own rear pads and found the following. 1. They are using inferior pads (Non OEM). 2. Not using brake grease. Conclusion: They want your vehicle back in the shop so they are intentionally using inferior products that will get you to come back. Not using brake grease to insure you will have brake noise. 3. By the way “No Cleaning” had been done on the rear brake hardware. 4. There should be some grease on the parts and there was none! I did go in and talk to them and they denied it all. I need to find a reputable auto care shop as I am getting older and do not want to keep doing the work. I will take suggestions.