Latasha Johnson
The only reason I'm giving a 1 star is because the lady that runs the front was nice and tried to be helpful but the rest of my experience was a nightmare. I took my vehicle in because my heat was only blowing through my defrost and floor but not through the vents and I had a check engine light. Don't even waste your time with that type of diagnostic request they clearly have no clue about things like that. I picked up my car after hours after giving the ok for the repairs, $287 worth. Got in my car no heat blowing they didn't even check to see if the issue was resolved after replacing my actuator door. Had to wait another week for them to get me back in and say oh sorry it's the rear actuator door. Paid $480+ to get that replaced just for my heat to start blowimg ice cold air a few days later. Took it back now this is my 3rd trip "the part was faulty they say" replaced no charge. So this worked about for about 5 days then it started blowing cold air again and now I can hear the components shifting when I turn from heat to defrost. This is Dec and Jan freezing weather and now I have no heat at all, blowing just cold air and I'm out $770. The 4th time I took it back they said it was another part that was the issue and I just refused service. I have never in my life dealt with such incompetence. Do not take your car there if you expect to get results. The worst automotive repair situation I've ever encountered.
