Jason Leo’s Automotive

I am fairly new to VT and decided to get winter tires. I couldn’t decide between snow tires or studded. Jordan was incredibly helpful and walked me through the options. I decided to go with studded which was timely since it began snowing the day I picked up my SUV! I also had a 50K service/oil change, and alignment. I am happy with everything and the pricing is reasonable. I also love seeing and snuggling with Wilson, the resident Goldendoodle! Jason Leo’s has a new customer in me. I highly recommend them!

We have never had a bad experience except for today!!! We went in to get an oil change and I asked exactly how much it would be. They told me the price and then said we will change the cabin filter so the total would be $118. I said okay and managed my budget. After all is said and done, Jordan came out and said okay that will be …. More than what he said. And we asked why is it more? He proceeded to say “we topped off all fluids” and such. So I said I didn’t ask him to do that, then he said “most ppl want that. I said I didn’t ask for that. Then he said “fine I’ll have to take that amnt off and make a note in your file that we won’t top off fluids and NEVER look at the filters.” So much attitude because I told him I didn’t ask for something. If he had of asked me to begin with if I wanted that then I would have said no, but he made an assumption because “most people want that,” that I would have as well. Just very frustrating. I always came here and had great service, maybe just an off day? I don’t know ….