J & E Installation, Inc.

We recently hired J&E to install Pella Impervia windows throughout our home and a new exterior door. We’re very happy with the Pella product and would gladly recommend it. However, the installation experience with J&E was disappointing. While the installers were polite, the workmanship was substandard: sloppy exterior caulking, poorly cleaned windows, splintered and unpainted sills, missing trim pieces, and sharp unfinished metalwork on exterior windows. A dog door was improperly installed (you can reach your hand inside and unlock the deadbolt). The other dog door was left partially installed. It took us two hours to finish the installation. One new window fogs up regularly—something the old one never did, which makes me think there is an installation issue. Most concerning was the lack of oversight. The owner never did a final walkthrough after the job was deemed “finished” but requested payment regardless. For a company specializing in installation, that level of follow-up is unacceptable. Unfortunately, I cannot recommend J&E. Despite the price difference, I wish we had gone through Pella directly for the installation. =============================================== Edit 6/20/25: Added a Star (from 2 to 3) re: business reply. Thank you.

Absolutely fantastic experience with J&E! I attempted to go with a few companies to get my front door and storm door replaced and J&E were the best choice by far! They always called me back quickly and answered all my questions along the way. Dan and Jeff provide an excellent product at competitive pricing and they’re just so nice too! The door is beautiful quality, installation was a breeze, and I would choose them again 100 times over for any future projects we might have.