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Water Heater Repair
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Pipe Repair
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Water Purifier Installation
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Bryce was great. I have an old faulty water softener which could be very complex and time consuming to diagnose and fix due to multiple companies having to be engaged. We were able to identify the best option and I absolutely appreciated his honesty and his expertise regarding water softeners and water filtration systems.
Amanda was VERY pleasant to work with. The project manager was tentative and changed my bid 3 times for additional work in a timely matter and a professional attitude. Communication is key with us while completing projects. The team kept us in the know the whole time. Andrew and his crew came in completed the work and let me know before, during, and after! They sent the invoice with attached photos which is very helpful. They worked with me to get the bill paid with great customer service. We will be utilizing them for our future construction needs. Thank you Inception!!
Levin and Bryce were great, professional and friendly. My sewer was backed up, coming out of a cleanout I didn't know I had because it was buried in our front yard. Levin arrived first to give me some info about replacement but wasn't pushy to make a sale. Next day, Bryce came by and snaked the line until he hit dirt. Things were looking like it would be a big expensive fix. I still needed to know where my sewer line was located so Levin came back and camera'd it with a tracer. It was maybe 10ft from the street. Now, a few months ago, some construction fellas, (not Inception) dug and laid down some internet fiber cable on our street. I managed to get the guys number and told them they probably hit my sewer line, not knowing if that was 100% true. They came out, dug 4ft down and there it was! Their cable clipped our sewer line! Replaced it and fixed my cleanout because it was their mistake.
Anyway, Levin and Bryce from Inception Plumbing were great from the start and helped me make sense of the whole situation, so I could end up having my sewer line back in good working order. I appreciate their professionalism in that stressful time.