IN & OUT PLUMBING

We were so impressed with the fast response when our hot water heater suddenly failed. Our local neighborhood Facebook group is always full of positive comments about them, so we felt confident calling — and they absolutely lived up to the hype. Even though we weren’t planning for a plumbing emergency, they were quick, kind, and incredibly understanding from the very first call. Our old water heater started leaking around 2 PM, and when I contacted their office, they let me know a team was already nearby finishing another job. By 2:45 PM, they were at our house assessing the situation. Gerardo and his team reassured us they wouldn’t leave until we had hot water again that night — and they meant it. They worked nonstop until 7:25 PM to get everything replaced and running. That level of dedication meant so much to us. Gerardo was polite, patient, and very thorough. He explained the process clearly and even went over details more than once so my husband felt comfortable and informed. They also offered third-party financing options, which made the unexpected expense a lot less stressful. We’re truly grateful for their professionalism and care. Highly recommend!

Gerardo B is truly an outstanding plumber who went above and beyond to help us. His expertise in diagnosing our water heater was nothing short of impressive, and he approached the entire process with genuine care and dedication. When we discussed the price, he took the time to step out and speak with his manager, fighting passionately to get us the best deal possible. In less than two hours, he expertly replaced our water heater, showing incredible skill and efficiency. But that’s not all—Gerardo didn’t stop there. He thoroughly inspected our adjacent rooms connected to the garage, where the water heater had failed, and discovered water damage all around. He didn’t just leave us with problems—he made sure we were taken care of. He connected us with Total Reatore an outstanding company that arrived in under 30 minutes, ready to help. In & Out is a truly remarkable plumbing company, and I wholeheartedly recommend them to anyone in Washington state. Their dedication, kindness, and professionalism made all the difference during a stressful situation.

Rigo has been my plumber for over eight years. I have appreciated his honesty and workmanship. He has replaced almost all plumbing needs in my home to include a new expansion tank. New hose bibs new garbage disposal, Replaced all hot and cold water valves to bring my home up to code and during a plumbing emergency reconstructed the plumbing for a shower project. What I appreciate the most about this family run business is their upfront pricing and clear written estimates. They’re also willing to answer any questions that you have about the work to be done as well as the pricing for their services the labor and materials. I am proud to be a part of the in and out plumbing consumer family congratulations on your new location here in northeast Tacoma!