iFIX NYC - MacBook Phone Gaming Console and Tablet Repair

I’ve been delaying this review but my phone is just not functional. I went in one day to get a quote, came back the next day because I was nearby and had time and they tried to give me a higher price… we settled on their original quote. Ultimately, the wrong move was made— do NOT rush or potentially compromise something you rely on as heavily as your phone. Sure the back of my phone was no longer cracked, but the experience was not good. Took almost double the amount of time quoted. Called after allotted time, told the color was out of stock (but they knew my color the day before and drop off…) and I waited almost another hour… for my original blue color… that they suddenly had. When I got there, the back of my phone was a completely different color and I had to walk out with rubber bands on my phone. One thing I will mention is that they replaced my front screen protector but not without me asking and having to debate payment. My cameras are not recognized by apple, my tap to pay doesn’t work and, even though it was the sole reason I got my screen fixed, I am not eligible for the upgrade I so badly needed due to the condition of my phone. I’m really not sure what went wrong but I should’ve known before I left my phone with them for hours. Unfortunate if I’m one of the unlucky ones because there are good reviews but I cannot recommend this place based on my experience and would love to have had a warning like this before I went.

My son dropped my phone in water and 24 hours later, it stopped working. While these guys could not fix it, they tried really hard, keeping me informed of what they were trying every step of the way, and with a price quote. When I wound up getting a new phone because the processor was ruined, they were more than fair about the price, especially given how much work they put in. I'll absolutely go back here to get a phone case and screen protector for my new phone.