HotWire HVAC, Refrigerator & Appliance Repair Spokane

We hired this company to service our Bosch dishwasher on February 18, 2026. There were two technicians who were friendly and knowledgeable. They explained what they were doing and why to my husband. They were here close to two hours and found the issue and corrected it. The fee was in line with the average dishwasher servicing or repair costs. We were very happy with their work and professionalism and would not hesitate to hire them again.

We selected RainCity Appliance Repair to connect a water line to our washing machine that had a slightly cross threaded intake valve connection. We were told that there would be a service charge of $89 to diagnose and that if we had the repair done the service fee would be deducted from the total repair labor and parts charge. The repairman Nick was able to reconnect the existing supply hose to the intake on the washing machine and did not require any parts. The total bill came to $224 for just the labor after the discount was taken off. I feel that the labor charge was excessive and expressed my dismay. UPDATE!!!! Management reached out offering to adjust my charges to what I had expected them to be for this service. I have a much better attitude toward this company and believe the compromise on price represents a position of customer satisfaction desired by RainCity. Thank you for demonstrating good customer relations.

Honestly, we were amazed at the service we received from Rain City. In the middle of the holidays, our washer broke and we needed help right away. We were impressed with the online reviews of Rain City, so we called them. They responded to our call immediately and Eugene came out the next day. He was so pleasant. He was very honest with us and explained things clearly. He ordered a new part and was back to repair the washer as soon as it (quickly) arrived. The communication with the office was excellent. The woman was very pleasant to work with. Both she and Eugene were professional and personable. We cannot say enough good things about our experience with Rain City! Gayle and Hank Libutti