Jennifer
If you are thinking about using this company, DONT! We had 10 windows and a front door installed by them in November 2025. To this day, March 8, 2026 WE ARE STILL DEALING WITH THEM WAITING FOR THEM TO FIX PROBLEMS ON OUR WINDOWS. 2 windows came in cracked, they installed them as is and we are still waiting for the correct parts to come in. Communication lacks badly! Summer who I assume works in scheduling, does not know what she is doing. We specifically told them to only contact my husband with questions and scheduling to come out to fix problems. Yet, she continues to call my cell to change appt times or cancel the appt. My husband works a rotating schedule, yet she doesn't listen. Due to the ongoing issues, Jim who is a project supervisor (whatever position he is in, I can't remember) promised us a whopping $100 gift card for all the inconvenience and issues we been having. That was a huge slap in the face as we spent thousands for new windows and a door. Again, to this day we have NOT seen the gift card. If I would have known we would still be dealing with this company I would have not even called them to set up a consultation. The company also has a very high turnover as one day you speak with one person, and the next time they call you to cancel your appt, they say "oh so and so no longer works here." Dont add extra stress to your life... STAY VERY FAR FROM THIS COMPANY! Their work and employees dont care about your house. They just want your money and will keep giving you the run around.