HELP Plumbing, Heating, Cooling and Drains

JJ was my advanced field tech who chauffeured me around on a ride-a-long. We went to this customers home to diag a condensers unit that was frozen over in frigid, icey conditions and although we encountered some complications like a language barrier and more we we able to defrost her system. Test her return lines and ensure her unit was safely and properly operational before we departed. Upon the departure, we notified the customer the best we could ( due to language barriers) about our visit. We packed, up cleaned up, double check and left without a trace. Thank you HELP and JJ.

My husband and I have been using HELP for years and have never been disappointed. Everyone that has ever come out has been friendly and knowledgeable. They never overcharge, leave a mess, or do a bad job. We had a new furnace installed, had some trouble getting it to work because of our old exhaust pipes. HELP sent someone out ASAP. They truly went above and beyond to get everything up and running. From going to multiple supply houses to find a part we needed to working on Christmas Eve. Especially our original installer, he not only came back out but climbed up on our roof in the freezing cold and wind to rerun the pipes. Some companies would have left us hanging but you guys did not. Thank you!

My old boiler from the 50s gave out. HELP did a professional job with the new installation. Shoutout to the installers who put in a lot of work: Darren, Bryce, Tyler, and Homer. The boiler did have some initial issues. However, HELP quickly sent out one of their most knowledgeable techs, JJ Engelbert to diagnose and quickly resolve the issue. I was very happy with his thoroughness and technical knowledge. He answered all my questions, got the boiler running again and made it a very pleasant experience.