Hawaiian Cool Water, LLC

I can't believe it took me this long to install a water softening system. My home windows, faucets, shower heads, cars, and more are all damaged as a result of hard water. Kaiwa was all business and extremely professional answering tons of questions via email, text, and calls over 3 weeks before I made the final decision. He made the process simple. The plumbers he recommended were awesome ensuring all my concers were addressed and taking time to answe all of my post install questions. I bought test strips and tested the water myself before and after. The results were immediate. So happy we decided to invest in this system. -Andre

We have had HCW for more than three years now and LOVE the quality and service. Firstly, the water tastes amazing; clean and clear - this is better water than you buy in the store. Secondly, you really don't need to call them they just show up and service things. I anticipated a different service technician each time, but we have had the same pleasant and efficient tech each time- that says something about how they treat employees! We had a small problem with a leak when we moved and once notified, they came right out and handled it. This week I called because the flow isn't quite right, and they were very responsive- sending someone out to service within 2 days. We would never switch back to the delivery service, it is wasteful with washing the bottles and all the gas for delivery and they had terrible customer service.