Gropp Heating Air & Electric

I can't attest to the service of the technicians at Gropp Heating Air & Electric as I had an absolutely miserable time just trying to even schedule with them. I was told that I needed to speak to someone else and they would call me back and they never did. Then, when I FINALLY got through to them 3 calls later throughout the course of the morning, I was promptly informed that Gropp doesn't even perform the service I needed anyways...

I went in and asked for a quote on some electrical work, and Travis walked across the street immediately to my business and gave me a very reasonable quote. In a totally different situation the next day I ran out of gas in Garfield with no phone or wallet. I walked into the small bar in town and Travis was there and recognized me. He drove with me to the gas station and filled my truck up for me with no hesitation, helping me get home safe to Moscow in a very difficult situation. Travis is an incredibly kind and generous person. I highly recommend Gropp!

Gropp has been absolutely incredible over the last two winters. My 17 year old furnace has been having issues over the last few years. Gropp technicians have been friendly, and very professional. I’m a curious person and I tend to ask lots of questions (bother) professionals visiting my home. Each time they have visited they have answered all my questions and shared valuable knowledge. All of my issues have occurred when it was bitterly cold outside, and they somehow managed to get someone out to me the same day (even once when I was on standby). Considering how busy they are, I cannot believe it. Very reasonably pricing and everyone I have worked with in the office has been friendly, compassionate, thoughtful and really down to earth. I will not hesitate to request services from Gropp again. It seems like in this town, getting good service has become a chore. Gropp makes it an easy decision. I’m enjoying my new blower motor and am so thankful they were able to save me from the -10 degree F temperatures this evening. Go with Gropp. You won’t regret it.