Glowing Embers offers gas fireplace repair, and oven repair in Mayfield.
Glowing Embers offers gas fireplace repair, and oven repair in Mayfield.
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3 public reviews
Called and left a message and they came out that day! Extremely friendly, knowledgeable and thorough. Took the time to explain everything to us and answer all of our questions. Great customer service. Respectful of property and very professional. George couldn’t have been nicer and more knowledgeable. He got our gas fireplace unit working again the day we called!
Glowing Embers, Just saw this company advertised on the football game channel and it reminded me of how much of a great place this is. Bought a wood stove from here over 10 years ago and this wood stove is still pumping out heat on these very cold nights. Government can raise your electric and gas, but firewood will always remain open source. If you have an insulated basement, I'd recommend to come here for a nice stove.
Honesty can't understand this company. I had them do service on a chimney a few years ago and was very satisfied. About 3 weeks ago, I needed service since the unit was not igniting. I called at least 5-7 times and got voicemail every time. Left 3 messages with no response. I then tried to submit a message online and a person called me back within 30 minutes. Was pleased to hear from them because I was thinking they may be out of business. I told the person about my issue, gave him full details and he said he was passing it on to the service dept. I received a follow up e-mail that day, December 7th fromt he person who contacted me and copying the service dept telling then to contact me. Today is the 18th. Have sent three e-mails. No response. Something is really off with this company and I had to find another vendor.
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