Nate Y
Absolute scammers. Never in my life 20+ years in the industry did I buy premium select wood which is top tier at a premium cost and get this. Photos as proof 90% of the wood pieces were tiny unusable pieces around 1 foot long. This is not a normal length whatsoever. I was scammed. Lower tier wood that isn’t select and at a high cost doesn’t come at such short lengths being the majority of every box. When I spoke to them about it, they said they can’t talk to me about it until I drop it off to them so they can give it to their manufacturer. They refused to pick it up. I had to rent a truck and drop it off to the warehouse and only had two hours from 3:00-5:00pm to drop it off. They didn’t refund anything on the boxes opened. They charged me 25% restocking fee. Moreover, they claimed the manufacture said it’s normal sizing. I spoke to my installer. He said this is a very cheap lowest quality grade. He has only seen it a couple times in his whole career and it is around $1.50 a square foot for a customer to buy it. It’s the scrap wood that’s left over. They sold it to me for $7.50 I have never dealt with such played in scammers in my life. I knew something was wrong because when I went to pay them, they gave me a different company name not Global Flooring. They come off as very polite and courteous, but be careful. These are scammers wolf in the sheep’s clothing. Stay away don’t get scammed the way that I did.