Gilkey Replacement Window Company - Louisville

Before I sold my Cincinnati home and moved to Louisville, I had a sliding glass door installed with the mini blinds between the glass and a foot lock for extra security. I loved it, so when I moved to Louisville I ordered another one. Brian and Allen who installed my door were great. They were very professional and they cleaned up and removed all garbage after the installation. I couldn’t ask for better installers. The reason I’m giving Gilkey of Louisville a 3 is because I was promised the door within 6-8 weeks. It was finally installed in 5 months. Gilkey never contacted me on the reason for the long delay. Also my door in Cincinnati opened all the way. The door I purchased in Louisville doesn’t open all the way, but stops about a half foot from opening all the way. There is a rubber stopper on the top of the door that keeps it from allowing the door all the way. Why wasn't the stopper put at the very end of the door, and why did Gilkey change? I will probably look around at other companies when I need new windows.

The installation of our three new doors was completed on time with great skill and efficiency. I was impressed by Gilkey’s care to check measurements several times before ordering the doors and again before removing the old doors. Our technician took pains to ensure that existing molding was preserved, that the floors around the work area were protected, and that the house didn’t get too cold while he worked. Sills are neatly wrapped and caulked. All in all a job well done.

We needed a number of various size windows replaced. We had most of the various window company come by and provide quotes. Gilkey windows provided a good price for quality windows without pressure or games, which we liked very much. The windows arrived around the specified time and the installer was very nice and professional. He was clear on what he was going to do and explained as he went along. He cleaned up after himself and completed the work in a reasonable amount of time. We were very pleased with the whole process.

We are very pleased with our Gilkey Windows. Everyone we dealt with was professional and polite. The entire process, from ordering to installation, took approximately 16 weeks. That was the timeframe we were given, and Gilkey met their timeline. The installers did a great job, completing all the windows and one door in just three days. Our house looks great, and we would recommend Gilkey to anyone needing new windows or doors.