Furniture Rescue

We moved here from the East Coast. I chose to bring a couple of pieces of antique family furniture, and all were badly damaged upon arrival. They scheduled us quickly; we received an estimate almost immediately; and the pieces, beautifully restored, were back home with us in a pretty quick turnaround time. Everyone was very friendly; plus, our doggo really liked Don (and poochy can be very choosy - so that says a lot about Don...). Highly recommend.

My husband took a 3 piece set of furniture in to get repaired and restained as close to the original as possible, a 3 peice vanity. The wood was in good shape (except the bench top), but the original glue had failed from a move, and it needed to be put back together. It was also quite a bit dusty from being in the garage. Well, that's the only part they sorta kinda did ok at. The top fell off at the location during pickup they just screwed it back on and said its good. Why wasn't it good before pickup? You can see cracks between the wood pieces where they reglued them together. There is wood filler that they didn't even try to blend in! The stain is what I'm most upset about! They tried to claim there were splatters all over one side, but I have pictures from the day it was dropped off, and that was infact false! They were just trying to cover for something they messed up. They stained over moving stickers, so I know they didn't prep for staining at all!!! There are fingerprints in the fresh stain! There are stain drips from too much product being applied at once! The three pieces dont match in color. They are close but not matching as they should have been for the price paid! This vanity set hadnt been redone in anyway exept for what they had done to it, it was completely the original pieces when they received it. We tried contacting them via email as we had been doing the entire time they had the 3 piece vanity, and we have yet to get a response after several emails!!!! It's been a month! If it's a piece you care about, which I do as my late grandfather gave me this set that he had purchased new in the 60s, then please DO NOT trust these people to restore anything!!!! These people are far from professional! I've attached before and after pictures.

The owner was quite honest about our piece. Due to heavy scrolling he felt he couldn't get enough of the old color/stain off to enhance the piece to our satisfaction. He did give us tips and product info on making it a D-I-Y project, which we are totally fine with. I appreciate his honesty, someone else might have taken it on and we would have been dissatisfied and still pay a boatload. I still would recommend this business wholeheartedly!!