Frank's Mr. Plumber offers drain cleaning, water heater repair, pipe repair, and toilet repair in Tonawanda.
Frank's Mr. Plumber offers drain cleaning, water heater repair, pipe repair, and toilet repair in Tonawanda.
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5 public reviews
Main sewer line snake. Joel was very professional and got the job done right. He had the right tools and knowledge, very personable and friendly to boot. I would highly recommend Franks Mr Plumber and Joel as a preferred technician. The price for the service was way more than fair. I was quite happy with the entire experience.
First used Frank’s in 2014 to waterproof my basement and install a sump pump, foundation repair, and install BrightWhite panels. My basement was transformed! Called them again today (2026)for my mom’s home that needed sewer, drainage, bubbler repair. Tom D. and Tyler G. did excellent work replacing the 1984 drain system, answering my questions, and keeping me updated. Amazing cleanup too. They took care of everything. We are happy. That’s why I called them again!
Danny and Wilson Jr Were the two gentlemen that came over to help me with my plumbing issue. They did excellent work they arrived on time and they were both great. They give me a couple of options and Executed the work quickly and efficiently. Left my home clean. Really great job by both of these guys. Would definitely recommend
I called this morning with a sewer back up and was able to get an appointment today. The service technician, Kyle W, showed up only a few hours later. He was incredibly professional, friendly, and knowledgeable. He explained everything thoroughly and answered all of my questions. He was able to quickly diagnose my issue and get my house back to normal. I will definitely be recommending Frank’s Mr. Plumber (and Kyle!) to friends and family.
This was the 2nd time I’ve called Frank’s (different issue). I mention this because other plumbing companies I’ve used didn’t get return business from me. Now I know who to call. Frank’s has plenty of 5 star reviews but deserves another one. The customer service is top notch for what I’d consider a large company. The techs, particularly Kevin, but also Seth and Aiden, were so kind and respectful. Great personalities too! (Renee was awesome too in taking my calls while I was spiraling). They all went above and beyond with their service and ensured my nearly 70 year old drains were working and never threw in the towel on these tough jobs. Kevin is outstanding and I’m just so beyond grateful for all of his help and hard work. I’m very happy with the service I received and will be using them again. Hopefully for upgrades and not problems. Thank you Kevin, Seth and Aiden!
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