First Response Chimney Stove & Fireplace offers fireplace repair, roof repair, roof inspection, and shingle roofing in Front Royal.
First Response Chimney Stove & Fireplace offers fireplace repair, roof repair, roof inspection, and shingle roofing in Front Royal.
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5 public reviews
The entire crew was very kind and professional. Had a blaze king princess 32 installed. I couldn’t be more happier with the entire process. The service that first response provided was fantastic. Definitely recommend them and will continue to use them.
TLDR: Go with First Response if you want high quality service! I first spoke with Sam and Jennifer about three weeks ago practically in tears. Their immediate reassurance and the detail they provided regarding the inspection reports are the reasons we chose First Response. Their outstanding customer service truly made a difference during a difficult time. When Shane and Franklin arrived at our home, they continued this high standard of professionalism. Franklin’s passion for his trade and his dedication to teaching was evident, and he went out of his way to reassure us given our previous trauma. Shane was also extremely professional and kind throughout his orientation. It is clear that this company takes great pride in its work. From the small details like shoe covers and employee photos with ETAs to the comprehensive reports featuring fire code references, every aspect of the experience was superior. I also deeply appreciated that the team remained entirely professional and never spoke negatively about the previous company.
Great service. Got in and out for a full chimney lining and Wood Stove install. Also, they are a Blaze King dealer so no complaints here. Techs were knowledgeable and have attention to detail. Solid company and would 100% recommend.
William and his crew did an excellent job. Can’t say enough about his crew. They were friendly and meticulous in their installation. And believe me the defiant stove I got was heavy and went up 12 stairs! I would recommend them without hesitation. By the way the wood stove works like a charm! Easy operate and Keeps our house nice and warm.I recommend this business highly!
First Response replaced our chimney top, cap, and veneer siding on our tall chimney, and removed our propane log kit so we could use wood (now with a propane starter). They sealed the new chimney veneer and cleaned and sealed the areas of stone veneer on the front of the house. So, for us, it was a big project. From the start, William (Owner) was knowledgeable and responsive. I was glad that he and Allison, who coordinated the work from the office, welcomed my emailed and texted questions, unlike many contractors. And Allison was always professional & friendly. In fact, the entire team did a great job. They also completed the work within the estimated time of 2 weeks, and they didn’t exceed the estimate. If you're on the fence because of your project's price, I say work with these guys, for the quality and peace of mind.
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