Gail Jones
We had a refrigerator/freezer issue (not cooling/freezing properly). Bert arrived on time, and was very professional, friendly and courteous. I had done research and was sure it needed a new "evaporator fan motor", but Bert checked and said that he didn't think that was not the issue. He found a drain tube that was clogged on the lower rear portion of the freezer and allowed me to see everything he was looking at. I felt like an apprentice and learned stuff. Recommend these people highly.