Factory Shoe Repair

OMG this was absolutely the worst thing in life I’ve ever experienced, I took 3 pairs of Jordans ( playoff 12, cherry 13, Rising Sun 12) to get re-glued and it took almost a month just to get my shoe back. I went back in several times to glue in the wrong places on the shoe and glues all over my shoes. In the final attempt to reconcile my disappointment the lady kicked me out the store after saying insult after insult to me in her own frustration. Mind you I had paid a $25 deposit of the $85 job that she never completed. On that day I told her to keep the deposit for her time and efforts and I took my merchandise back. If I didn’t have my military uniform on it would’ve been a different approach but thankfully I was. I would give no stars but that’s not an opinion. The store is a mess, she can’t speak English and you’re operating in a predominately black neighborhood who doesn’t know how to treat paying customers. Highly advise avoiding this place for the sake of sanity and self respect and possible jail time

This place is a complete scam! I brought in my shoes for a simple repair, and while they fixed the original issue, they deliberately damaged the other shoe that had no problems. They used cheap glue that barely held up, clearly setting me up to return and pay again. This is not just bad business—it’s fraud. Do not trust them with your belongings. They are dishonest, unethical, and preying on customers. Take your business elsewhere unless you want to be scammed!!!

The woman in there is a lil off her rocker. She told me that it was going to be $14 to have taps put on boots and a $7 deposit was required. As I was about to pay the deposit she then said I had to pay the full $14. I stated that I was ok with paying the $7 deposit but I wasn't ok with paying the full amount without seeing how my boots looked after the work was done plus u said a $7 deposit. If she would've said I had to pay the full $14 upfront in order to get my boots repaired I probably woulda paid it but don't tell me a $7 deposit is required and then change what u told me. Very unprofessional! Won't be returning there!