Christof Zellweger
I just bought a Toyota Tundra from Robby & it was such a positive, easy & effortless experience.Everything just fell into place dealing with Robby & his staff. First off, each interaction I had with any team member at Engine Express was very respectful and cordial. They relayed my questions, and/or gotten back to me promptly. Before I took the truck for a test-drive, Robby came to the office to shake my hand - which I very much appreciated. After the test-drive, I let them know that I wanted to have the truck be checked out by a 3rd party. They were encouraging me to do so which increased my trust further. The checkup revealed worn-down break-pads and rotors that needed replacing. I asked if he was willing to throw in the parts and that I'd pay the labour which he generously agreed to. Not only that, but he also installed the premium version! The price was a little outside our budget, and again Robby was willing to talk and settle on a price that felt very reasonable and fair for the truck he was selling. While doing the paperwork, I had some silly questions as this was my first time buying a vehicle in the US, and he was very patient explaining to me what I was signing, again, much to my appreciation. Overall, it was just such a smooth experience and I'm very happy with how everything went. I feel we got a great deal and they did everything fast and fair. The saying "The customer is king" is very much alive with Robby and his team at Express Engine and I'd do business with them in a heart-beat would I live a little closer!