carisa deheck
I very seldom do we reviews BUT the service with Engels is exceptional!! They are polite, fast and efficient. This is the best service department I have found.
Engels Commercial Appliance / Engels Bar & Restaurant Supply offers range repair, furniture repair, and upholstery repair in Green Bay.
Engels Commercial Appliance / Engels Bar & Restaurant Supply offers range repair, furniture repair, and upholstery repair in Green Bay.
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5 public reviews
I very seldom do we reviews BUT the service with Engels is exceptional!! They are polite, fast and efficient. This is the best service department I have found.
I talked to Lori About my son's deep fryer issues and even though he didn't purchase it from them they were willing to drive an hr next day to repair. Moving forward they will be his first choice for sales and service . Thank you !
Called for service on my walk-in cooler an hour before they closed for the day. The receptionist was uncertain whether someone could get here today however instead of leaving it at "uncertainty" she took the extra step of talking to the service manager to find out whether it could happen today or not. That was awesome. Hopefully when the technician gets here the service will be just as awesome. The pricing was reasonable as well. Edit: I still use these guys as my go to appliance repair. Absolutely stellar service.
Purchased a 3 door under bar cooler from them. Cooler consistently has water building up on bottom of cooler. Called for service several different times. Either they don’t call you back or don’t show up. Came out on a Friday and we were busy so they called and scheduled a service appointment for the following Tuesday at 9 am. Never showed up and never called. I call to find out when they will be coming and was told an emergency came up with another customer. Well I have no cooler to store my product in to open my business, but that’s NOT an emergency. Don’t make service appointments if you can’t show up! Very unprofessional company