Ed Whitehead's Tire Pros

I came in for a $19.99 suspension check, as I was told. Without informing me or getting my approval, they performed a wheel alignment. By the end, the visit turned into a $119.99 charge, with only a small “discount” for the service I originally requested. It also makes no sense to perform an alignment when suspension parts still need to be replaced. On top of that, I asked them to replace the passenger-side tire and was quoted $116, but that service was never done. Overall, I was disappointed.

My husband and I were driving back from Calexico during the flash flood warning on Friday, October 10th around 5pm when we got a low tire pressure signal on our truck. We pulled over at the nearest gas station and found a nail in the tire. We were immediately stressed — we had just dealt with a flat on our other car not long ago that wasn’t as simple as a nail, and we had to replace that tire. To make things even tougher, I had just given birth to our son who’s been in the NICU for about a month. Between hospital visits, driving back and forth, and sleepless nights, something as small as a nail in our tire felt overwhelming. I called Ed Whitehead’s Tire Pros right at 5pm to ask if they fix flats. The gentleman who answered said they did but to come right away since they close at 5:30. We made it there, and within 15 minutes, they had the tire repaired. When my husband went to pay, the man at the front desk handed him the keys and said it was free of charge. We were honestly so touched — not because we couldn’t afford it, but because in that moment, their kindness and understanding meant so much. It felt like a small act of grace during a really stressful time. Thank you, Ed Whitehead’s Tire Pros, for your generosity and compassion. You truly made a difference for our little family that day. ❤️