Eli
Half my sectional gave out, it was pretty clear the support and springs gave out. I really didn't want to throw the whole thing out, it's still a good couch! Nothing fancy, not an antique or anything, just a decent sectional that I hadn't maybe treated as kindly as it deserved. Marcus got back to me really quickly when I put in a request with Angi's list, and had an estimate to me within a couple hours. Within a week three broken half was picked up, and within two days it was back in my living room. For less than even a cheap couch off temu I got my couch back and as good as the day I bought it. I can't recommend Marcus and his team enough!