Tina B
Unfortunately it's no longer Earl Copeland it's J & W they are simply taking advantage of that names reputation. I was initially grateful for their prompt assistance and reasonable pricing to resolve my issue. However, 3 days after my "repair" multiple fuses blew. I was very clear that fire damaged my rear light assembly and was assured they could handle any electrical issues. I requested a diagnostics initially to find any electrical shortages and fix them and I was charged for it. Yet when I returned my vehicle due to the issues I was told an error code came up and due to the age of my vehicle they simple couldn't find the part. Upon further inquiry I was told they would need to actually do a diagnostics to find the issue which I was under the impression was done to start with and I paid for. Needless to say I was without my vehicle over two additional weeks only to be told they had done all they could & it needed to go to a body shop. Body Shops don't fix electrical issues! I called several of them & automotive shops prior to ever bringing to this shop. As a single Disabled mom I was VERY CLEAR I was limited on funds and needed a diagnostics done to verify any issues to budget accordingly. I ultimately spent hundreds of dollars to now have a vehicle I still can't drive. It's very frustrating as I was highly recommended to this shop as Earl Copeland and the owner of J & W clearly doesn't hold the same standards, reputation, & ethics.