Stephanie
Such fantastic, quick, professional service! We were having problems with a water heater (element blew) and called them 9:30 am. They said they could be here between "now and noon"! Jayson (sp) and Frank arrived around 11 and quickly diagnosed the problems (element and thermostat). The water heater was 23 years old and they informed us that due to the age, they couldn't guarantee the repair would last, but would proceed to drain the heater and replace the parts if that was what we wanted, or replace the heater itself - no hard sell or pressure, just information. The heater wouldn't drain due to calcium buildup so we did need to replace it. They said we could purchase one wherever we wished or buy one from them (commercial grade and pretty expensive). We decided to buy one from them, which one of their staff actually delivered very quickly. Job completed, the old heater hauled away by them and the room left clean. Will definitely do business with them again!