Compass Window and Door

This is my second door I have had replaced. My doors were originally from 1959 so you can image my need. I was so happy with the security of my first door I had to replace the front door. I locked myself out, keys and phone in the house, me outside with my dog. When the locksmith finally came he was unable to open door, lock was too good. He was able to get the other one open, an realized I needed a replacement. I am very happy with the service and the product. I like knowing I am well protected. Doors and dog.

I couldn't be more impressed than I am with Compass Windows & Doors for our new Patio Door purchase & install. Obviously, a small project compared to a full window replacement, but there is no question who I would reach out to for any other service they provide. They are personable, professional, trustworthy, honest, transparent, and are educated experts in their business! They also work with high quality manufacturers to supply products they install. All of my correspondence with Steve from start to finish of our project was fantastic. It is very clear their business and operations models are well-tuned for success. The installation went off without a hitch and was done in the timeline promised, by professional and respectful installers. Compass as a whole, goes above and beyond any other service entity I've encountered. With all of the poor service/installation company experiences you hear about, it is very encouraging and refreshing to work with a SUPER competent company that offers competitive prices, quality products and SUPERIOR project management and production services! To quote one of my texts to Steve: "Can I get a clone of you for every project I do?" I highly recommend anyone in the market for windows, doors, etc. to hire Compass Windows & Doors! They are top notch, and I plan to refer them to anyone I come across looking for services they offer.

An absolutely extraordinary experience from beginning to end. We recently inherited my parents’ 70-year-old home. In those 70 years the windows had never been replaced and aluminum siding was used on the house in the early days when it first became available. After inheriting the home we knew it would need a major rebuild including replacement of all the windows, all of the siding, eves, gutters and one of the doors/frame. We did our due diligence and interviewed several companies. Of all the interviews, the most forthright and professional consultation was with Compass Windows. Steve, the owner, handled the negotiations and explained everything in great detail. He spent over 2 hours going over the house inside and outside. His price was highly competitive with other bigger name companies, but unlike these companies, Compass Windows was upfront about the extent of work that would need to be done and the probability that we might find more deterioration in the structure that could not be determined until the old materials were removed. This was factored in the final estimate. Many of these other companies gave us a general estimate with the vague and worrisome quote that more work would require more money later. That transparency and honesty was remarkable relative to his competitors. He also spent a great deal of time explaining why they use the type of windows they did and we were impressed that the benefits in terms of cost savings with heating and cooling would best be served with their product. It took five days to replace all the windows, all the siding and one of the garage doors. They came exactly when they said they were going to be there and stayed until late evening each day. Steve visited the job each day and when it was finally completed came back the next day and inspected the entire yard for any scraps or debris that had not been removed. The workers could not have been more attentive to details and polite to our family. I am a physician and surgeon. I am used to dealing with a variety of different professionals. I would tell you this was one of the best experiences I’ve had as a homeowner and one of the best and most professional companies I have dealt with on a professional level in any field. I would strongly encourage any homeowner to give them an interview and I endorse them unequivocally and enthusiastically.

This is the second time we have used Compass Window & Door and we couldn’t be happier. Steve has always been completely fair and transparent from estimating the projects, to scheduling, all the way down to final installation. He even went as far as to show up on the job site on a Saturday to ensure quality and to make sure we were completely satisfied. The installer, also named Steve, couldn’t have been better and is truly a stand up guy. The pride he took in installing our new front door was second to none. We are big believers in “You get what you pay for” and let me tell you that Compass earns every penny. They always exceed our expectations and we won’t even consider using anyone else. You have a customer for life. Thank you again Steve x 2 and the entire team at Compass!