Comfort Masters Heating

I've been relying on Comfort Masters Heating since I bought my home, and they always provide excellent furnace repair and maintenance service. The technicians handle both repairs and tune-ups efficiently, and are always polite and helpful. When I needed a new furnace installed, they made the whole process easy and I've had no issues since then. Most recently, Emmanuel and Joe came by for a routine heating tune-up and were very thorough and professional. Later, Manuel stopped by to quickly fix a small unexpected issue with my heat, and had everything working smoothly within an hour. I’m always impressed with how friendly and dependable their team is in Wayland.

My stepson's old furnace finally stopped working after running for almost 30 years. i had someone come out before to do a quick fix, but that only lasted a couple years. this time, i needed a real solution, so i reached out to Comfort Masters Heating in Wayland. russell came by and checked everything out. he was really honest and let me know it was time for a full furnace replacement. they replaced the old system with a new, efficient furnace, updated the thermostat, and even fixed up the area where the furnace sits. it was a big job, but russell and his assistant worked hard all day and made sure everything was done right. what impressed me most was how careful they were, cleaning up and making sure everything worked before they left. before choosing them, i checked their online reviews and saw that almost everyone had great things to say. a lot of other companies don’t have such good ratings, so i felt confident in my choice. if my own furnace ever needs to be replaced, i know exactly who i’ll call.

We recently had our furnace repaired and upgraded in our home in Wayland. Comfort Masters Heating had done the original furnace installation many years ago, and since the system worked perfectly all this time, we decided to trust them again for our repair and upgrade. The whole process was handled with great care and attention to detail. Emmanuel made sure the furnace was properly sized, installed, and tested so it would keep our home warm and comfortable. The team took the time to explain how to use and maintain our new system, and even helped with all the paperwork, warranties, and rebates. We truly appreciate the professionalism and dedication—they treated our home like it was their own. It's great to see a company still run with this level of service and quality!

Absolutely recommend this company for AC repair and installation! Russell and Manuel, the installation team, were extremely knowledgeable and skilled. They were very respectful of our home and did a fantastic job, even when some unexpected challenges came up during the process. We needed to replace two outdoor air conditioning units and also upgrade our indoor furnace coils and refrigerant lines. Our old systems had lasted a long time, but it was the right time for an upgrade. We contacted a few companies for quotes, and this one offered a competitive price and came highly recommended. They provided us with energy-efficient 17 SEER systems that qualified for valuable rebates, while other companies could only offer less efficient models without any rebates. Communication and scheduling were smooth from start to finish. The install team arrived on time, carefully assessed the job, and worked diligently all day to complete everything. Even when there was a small hiccup with missing information from the initial sales visit, Russell and Manuel quickly found high-quality solutions right on site. The finished work is outstanding, and we are extremely happy with our new AC units and the whole experience. We’re grateful to have a reliable and efficient AC system, especially with the warm summers in MA!