Choi's Watch & Jewelry Repair

Very disappointed how a recent transactions was handled. Ive been a watch collector for decades and have been bringing watches there for a few years. I had brought 3 watches in for battery changes and had the work done and paid and left.. Two months later all three watches stopped working. I went back with my receipt and told the owner my situation and to my surprise he was argumentative out of the gate.. It's was disappointing. Not only did I have to pay for another new battery but one of the other watches that he previously fixed. Said he couldn't open and this was a watch I bought a new band for also. His customer service and attention to detail is lacking to say the least and I sadly I won't be bringing any other watches their any longer.

I walked in Choi's watch & jewelry repair and Jimmy helped me right away answering questions I had about a repair to my necklace chain. It was a simple solder repair and Jimmy soldered the necklace where needed on the spot! I was in the store for only 5 minutes! Jimmy provided great customer service and I really appreciated his help with fixing my necklace. The prices for repair and custom jewelry are very affordable. Repair costs start at $30, and I saw beautiful nameplate necklace designs at $200. If I am getting a nameplate as a gift or need any other jewelry repaired, this will be my go-to shop.